With 20 years of experience as an R.N. working in diverse markets within the health care
industry, and working with less-than-perfect answering services, our president &
CEO Tam Barendregt realized that a great need existed for quality answering services
in the medical field.
Excellence and accountability was top priority. After researching
the best companies in the industry, gaining valuable insight from trade associations
and spending many hours in the selection of industry-leading communications equipment,
Answer Excellence became a corporation.
In September of 1986, Answer Excellence opened and from its inception has been
committed to providing comprehensive and flexible services to meet the demands of
corporate America. We looked for and hired service-driven employees that were
well-trained and with the ability to form true working relationships with our
clients.
Market demands were great for a well-organized, high level communications
company. In 2001, the purchase of Physicans Answering Service catapulted us
into a new league in the industry. Simultaneously, the diversity of the customer base grew
as new clients came on board that included HVAC companies, attorneys, plumbers,
and other non-medical industries.
Answer Excellence effectively communicates millions of calls annually. 2004 innovations
included the launch of ConsultManagerTM, a highly efficient, cost effective
means of dispatching and tracking doctor consultation orders. It has facets that
address the needs of both hospitals and
doctors.
Our target is nothing less than Excellence in every facet of our working
environment. Extensive quality control has helped us achieve
the coveted ATSI Award of Excellence for three
years running.
The results are reflected in our large, diverse and growing
customer base. Answer Excellence provides a proactive approach to inform and assist
- giving you peace of mind daily. Call now for a consultation
at (800) 854-6018.
