Appointment Scheduling & Reminders

Speak with a real person 24/7. Web-based scheduling allows complete synchronization between your office and our operators. We can provide full-time scheduling, or after-hours and overflow when your staff is out.

Improved utilization of your time benefits your bottom line. Answer Excellence understands your business objectives and is sucessfully booking appointments for many industries.

We offer a full range of online appointment scheduling to suit your needs. Your callers are able to speak with a real person 24 hours a day, to schedule appointments based on the criteria that you have set. We can also send live or automated appointment reminders to help reduce no-shows.

Real-time scheduling allows you to view your schedule at any time, anywhere. Confirmation e-mail provides an audit trail of new, changed, or cancelled appointments. Peak hour scheduling relief is available 24/7.

We can support many different web-based scheduling tools, although some are much better than others from a call center perspective.  Your choice of calendar tool can have a big influence on start-up and operational complexity.  Let us discuss your needs and perhaps we will be able to recommend a tool that works well for all of us.

Contact us and let us help you fill your schedule with revenue-generating appointments.

Comments are closed.

Special thanks from our customers

"Answer Excellence answers our toll-free number 24x7. They make managing our business so much easier by taking orders on our website, handling inquiries, delivering messages, etc. We never worry about missing a call or order."
- Frank D., game designer and manufacturer
"Answer Excellence was the only company we could find who was able to provide the service that we require [fuel alarm monitoring]. We have been very pleased..."
- David C., manager
"I'm very glad I signed up with you... a real time saver and my callers appreciate always speaking to a live operator."
- Spencer G., electronic component distributor