Automated Answering Services for Tampa, St. Petersburg, Clearwater, Orlando, and Nationwide

We deliver peace of mind daily by providing customized and automated answering services in the Tampa Bay area and anywhere nationwide.

Because you need coverage that is as unique as your business, we design automated services to support your business based on your industry including medical, legal, insurance, retail, and professional; each tailored to your operational requirements.Automated Answering Services

Answer Excellence won’t give you a “template” answering service solution, but will work with you to create one that will integrate with your client commitment to excellence and will make your company or facility accessible regardless of the hour or the circumstance.


With our automated call center services, your calls will be answered promptly, all necessary information will be recorded accurately, and that information will be delivered to you quickly and automatically. You’ll literally be available whenever your clients need you.

It’s a 24/7 world and emergencies happen outside of regular business hours all the time. Show new and prospective clients that you care by being there. It’s your competition that is just a Google away.


  • Intelligent call routing which includes a schedule and list of alternate phone numbers
  • Voice message delivery by e-mail with audio file attachment for maximum convenience
  • Live operators always available for emergency situations
  • Fax capability sent with an image file attachment
  • Virtually error-free
  • Specialty packages that combine both automated answering services and live answering services to suit a full spectrum of answering solutions


We make it our business to innovate the way you support yours. For more than 25 years, Answer Excellence has provided dependable, customized business answering services to customers in Florida and beyond. We’ve been recognized as one of the nation’s top 10 answering services by the Association of Teleservices International for six consecutive years.

For additional information about our automated answering services, please call or e-mail us today.

We also offer a combination of our virtual answering service and live answering service for customers looking for a variety of answering solutions. We proudly serve customers located in Tampa, Lakeland, Clearwater, St Petersburg, and every other city in the United States.

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Special thanks from our customers

"Answer Excellence answers our toll-free number 24x7. They make managing our business so much easier by taking orders on our website, handling inquiries, delivering messages, etc. We never worry about missing a call or order."
- Frank D., game designer and manufacturer
"Answer Excellence was the only company we could find who was able to provide the service that we require [fuel alarm monitoring]. We have been very pleased..."
- David C., manager
"I'm very glad I signed up with you... a real time saver and my callers appreciate always speaking to a live operator."
- Spencer G., electronic component distributor