Employment at Answer Excellence

Come work at an award-winning company. Answer Excellence is a growing, professional messaging service and is looking for team members who are committed to providing excellent customer service in Clearwater, Florida.

Job Requirements:

  • Enthusiastic, Customer-oriented attitude
  • Professional telephone voice
  • Type at least 40wpm
  • Available to work a rotating schedule that includes weekends & holidays

 

We have a relaxed work environment that is structured but not stuffy. Our workplace values our employees and offers the following benefits:

  • Flexible schedules and shifts
  • Dental Insurance
  • Short and long term disability insurance
  • IRA plans with a generous company match
  • Shift differential pay for overnight staff
  • Double time pay for holiday work

 

Our shifts for full time are:

  • 7:00 AM – 3 PM
  • 11:00 AM – 7 PM
  • 3:00 PM – 11 PM
  • 11:00 PM – 7 AM

 

In order to cultivate a positive environment we follow the principles of the Fish Philosophy. We learn to play and have fun at work, be there for each other and our customers, and find ways to delight our employees and our customers so we can make their day. We remind ourselves of the power of personal choice and consciously choose our attitude.

We have a special phone line for prospective employees where our operators will explain the application process and let you know in more detail what we require. To start the application process, please call our 24/7 employment line at (727) 469-8302.

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Special thanks from our customers

"Answer Excellence answers our toll-free number 24x7. They make managing our business so much easier by taking orders on our website, handling inquiries, delivering messages, etc. We never worry about missing a call or order."
- Frank D., game designer and manufacturer
"Answer Excellence was the only company we could find who was able to provide the service that we require [fuel alarm monitoring]. We have been very pleased..."
- David C., manager
"I'm very glad I signed up with you... a real time saver and my callers appreciate always speaking to a live operator."
- Spencer G., electronic component distributor