Lower your costs by streamlining your communications processes. With 25 years of experience and a staff that knows your needs and environment, Answer Excellence proudly offers services that combine the strengths of live operators at our call centers with the efficiency of electronic communication.
Services relevant to hospitals and clinics include:
- Consultation order dispatching & management
- On-Call Scheduling and Reminder service
- Appointment scheduling (incl. after-hours & overflow)
- Reminders and follow-up calls
Hospitals and clinics are embracing information technology and are realizing the benefits that other industries have seen. This includes a shift away from telephones to the use of computers and mobile devices as the basis for communication. Implemented properly, this makes communication more efficient, less expensive, and more reliable.
Contact us so we can show how we can help improve efficiencies and contain costs.