Let’s be honest, does anybody ever really want to speak to a machine? Our live answering services allow your callers to get assistance on the spot and you to get accurate, swift messaging and call routing services. And, with the ability to customize and integrate your professional answering service with web and text capabilities, we can deliver your messages on multiple platforms.
That makes us the perfect match for businesses and facilities that need flexible live answering services 24/7, like:
- Law firms
- Insurance companies
- Physician Group Practices
- Online retailers
COMPREHENSIVE, AWARD-WINNING SERVICE
Our representatives are U.S. based, sharp, alert and take their work seriously. They have experience working with clients in a wide range of industries, and are fully trained on each account before answering a single call. So when the time comes to serve your callers, our operators know exactly what to ask, what information to gather, and who to pass it on to. And they do it fast! Our operators understand that missing a message can cost you time and money, so they work with a sense of urgency. This uncompromising attention to detail on our part translates into improved process efficiency, and cost savings for your business – a significant return on your investment.
Our superior live call answering services will solve your problems associated with:
- Appointment reminders
- Follow-up surveys or questionnaires
- Referral services
- Call screening
- Emergency response broadcasting
- E-mail dispatch and monitoring
- Physician Consult Orders
It’s time to quit worrying about your inbound calls and get back to business.
Let Answer Excellence cover the details. That’s what we’re great at. We’ve won the coveted Association of Teleservices International (ATSI) Award of Excellence for the last eight years and counting. This prestigious award is given to companies who meet the highest standards with regard to ring time, grammar, knowledge, spelling of names, accurate message-taking, and verification of telephone numbers.
If you would like to learn more about our live answering services or our internet answering services, please call or e-mail Answer Excellence today. We’re proud to offer our answering services to customers in Tampa, Orlando, Clearwater, St Petersburg, and other cities in Florida and throughout the nation.