An On Call Answering Service for Businesses in Tampa, Orlando, Clearwater, St Petersburg, and Other Communities Nationwide

If you work in a business where you’re on call, you need an answering service that can keep up with the urgent demands your job requires. Luckily, at Answer Excellence, we have the innovative technology and dedicated professionals to provide the mission-critical solutions for your communication needs. For more than 25 years, we have demonstrated our commitment to excellence with a proven and scalable method of operations. We fully document, test, and audit our systems on a weekly basis to ensure the highest standards of quality in our automated voice services, live operator services, email monitoring, and HIPAA-compliant secure messaging service.

From doctors to lawyers to hospitalists and more, our call answering services are customized to your exact requirements and can be set up to provide accurate communication to your clients 24/7. When you turn to Answer Excellence, any problems you have experienced with call overflow, email monitoring, call routing, appointment scheduling, and call screening will be a thing of the past.on call answering service


At Answer Excellence, we’re always utilizing our resources to develop new and exciting ways to streamline your business. One of our recent innovations is our On-Call manager system. This web-based scheduling tool provides businesses with online calendars that can be managed in real time and is customized to your specific roles and resources.

Our On-Call Manager system boasts many impressive features, including:

• Allows you to make schedule changes and notify your personnel with a simple click of the mouse.
• View-only privileges for third party access
• The ability to save you both time and money
• Automated reminders sent to scheduled physicians and practitioners
• Safety check, which prevents doctors from being scheduled on their days off
• Drop-down list convenience
• And many more

To learn more about our on call answering service, our On-Call manager system, or our office answering services, please call or email Answer Excellence today. We’re happy to serve businesses throughout Florida, including Tampa, Clearwater, Lakeland, and Orlando.

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Special thanks from our customers

"Answer Excellence answers our toll-free number 24x7. They make managing our business so much easier by taking orders on our website, handling inquiries, delivering messages, etc. We never worry about missing a call or order."
- Frank D., game designer and manufacturer
"Answer Excellence was the only company we could find who was able to provide the service that we require [fuel alarm monitoring]. We have been very pleased..."
- David C., manager
"I'm very glad I signed up with you... a real time saver and my callers appreciate always speaking to a live operator."
- Spencer G., electronic component distributor