If you’re searching for a call center for your property management company, look no further than Answer Excellence. Whether you want an automated system that can help you with incoming calls after hours, live operators working around the clock to provide your clients with personal service anytime day or night, or a combination of the two to maximize your communication efficiency, Answer Excellence will customize an answering service that perfectly suits your unique needs.
A COMPREHSNIVE SOLUTION FOR YOUR COMMUNICATION REQUIREMENTS
- Error-free performance
- Fax capability sent with an image file attachment
- Voice message delivery via e-mail with an audio file attachment for optimal convenience
- Intelligent call routing, along with a list of alternative phone numbers, if needed
- Live operators always available for emergency situations
- And much more
Plus, all of our calls are continuously monitored and reviewed, ensuring that our operators are living up to the highest standards with regards to:
- Accuracy of answer phrase
- Verifying first and last names of callers
- Verifying telephone numbers
- Offering proper guidance
- Following the guidelines set by your company
Our dedication to excellence has not gone unnoticed in our industry, as we have received the prestigious Association of Teleservices International (ATSI) Award of Excellence for eight consecutive years. So, you can rest assured that your call center is in the hands of proven industry professionals with an outstanding reputation for providing an unmatched level of service.
For more information about our property management call center, please call or e-mail Answer Excellence today. We proudly serve businesses in Tampa, Lakeland, St Petersburg, Clearwater, and all other cities in the United States.