At Answer Excellence, our telephone answering services are designed to accomplish one main goal: simplify your communications. However, it has been our experience that a good number of answering service companies often make communication more difficult. If excessive wait times, lag periods between message forwarding, failure to follow specific on-call protocol, mispronunciation, mistakes with on-call scheduling, and call routing issues sound all too familiar to you, we’re here to assure you that those problems are a thing of the past when you turn to the telephone answering services from Answer Excellence.
THE BIRTH OF ANSWER EXCELLENCE
We were founded when our current president, Tamara Barendregt, was working as a registered nurse and noticed an increasing number of communication errors coming from their call center. Tamara figured that in the medical field, along with many other industries, precise communication is of the utmost importance and shouldn’t be handled by call centers that strive for anything less than excellence. The idea for Answer Excellence was born.
Since our founding in 1986, Answer Excellence has provided the mission-critical communication telephone answering service that businesses need to run at maximum efficiency. We customize our telephone answering services for a wide variety of industries, including medical, insurance, legal, realty, and more. What has made our business so successful? An unwavering desire to live up to what our names promises and the principle on which we were founded: excellence.
A COMPREHENSIVE SOLUTION FOR YOUR COMMUNICATION NEEDS
When you turn to Answer Excellence, you can expect:
• Live operators always available for emergency situations
• Intelligent call routing, including a schedule and list of alternative phone numbers
• Voice messaging delivery via email with audio file attachment for optimal convenience
• Error-free performance
• Fax capability sent with an image file attachment
To learn more about how our telephone answering services will be a tremendous benefit to your business, please call or email Answer Excellence today. We’re happy to serve businesses in Tampa, Lakeland, Orlando, Clearwater, and every other city in Florida and throughout the country.