Telephone Answering Services for Businesses in Tampa, Clearwater, Orlando, St Petersburg, and Everywhere Else Nationwide

At Answer Excellence, our telephone answering services are designed to accomplish one main goal: simplify your communications. However, it has been our experience that a good number of answering service companies often make communication more difficult. If excessive wait times, lag periods between message forwarding, failure to follow specific on-call protocol, mispronunciation, mistakes with on-call scheduling, and call routing issues sound all too familiar to you, we’re here to assure you that those problems are a thing of the past when you turn to the telephone answering services from Answer Excellence.telephone answering services

THE BIRTH OF ANSWER EXCELLENCE

We were founded when our current president, Tamara Barendregt, was working as a registered nurse and noticed an increasing number of communication errors coming from their call center. Tamara figured that in the medical field, along with many other industries, precise communication is of the utmost importance and shouldn’t be handled by call centers that strive for anything less than excellence. The idea for Answer Excellence was born.

Since our founding in 1986, Answer Excellence has provided the mission-critical communication telephone answering service that businesses need to run at maximum efficiency. We customize our telephone answering services for a wide variety of industries, including medical, insurance, legal, realty, and more. What has made our business so successful? An unwavering desire to live up to what our names promises and the principle on which we were founded: excellence.

A COMPREHENSIVE SOLUTION FOR YOUR COMMUNICATION NEEDS

When you turn to Answer Excellence, you can expect:

• Live operators always available for emergency situations
• Intelligent call routing, including a schedule and list of alternative phone numbers
• Voice messaging delivery via email with audio file attachment for optimal convenience
• Error-free performance
• Fax capability sent with an image file attachment

To learn more about how our telephone answering services will be a tremendous benefit to your business, please call or email Answer Excellence today. We’re happy to serve businesses in Tampa, Lakeland, Orlando, Clearwater, and every other city in Florida and throughout the country.

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Special thanks from our customers

"Answer Excellence answers our toll-free number 24x7. They make managing our business so much easier by taking orders on our website, handling inquiries, delivering messages, etc. We never worry about missing a call or order."
- Frank D., game designer and manufacturer
"Answer Excellence was the only company we could find who was able to provide the service that we require [fuel alarm monitoring]. We have been very pleased..."
- David C., manager
"I'm very glad I signed up with you... a real time saver and my callers appreciate always speaking to a live operator."
- Spencer G., electronic component distributor