An Answering Company Serving Tampa, Orlando, Lakeland, Clearwater & Other Cities in Florida and Throughout the Country

If you’re searching for an answering company you can count on for industry-leading communications solutions, look no further than Answer Excellence. From doctors to hospitalists, attorneys to real estate agents, and more, our answering company is sure to have the mission-critical solutions for your specific needs. That’s because we never use a cookie-cutter model when it comes to designing answering services. We tailor each answering service to meet your exact needs, and all of our systems and processes are fully documented, tested, and audited on a weekly basis to ensure all of our team members are living up to our rigid standards of excellence every time the phone rings.
Some of the services our answering service company provides are:answering company
• Call screening
• Referral services
• E-mail monitoring and dispatch
• Call overflow
• Order entry
• On-call scheduling
• Inbound telemarketing
• Lead generation
• Seminar registration
• And many more
Since our founding in 1986, we have been 100 percent dedicated to living up to our name in everything we undertake, and this commitment to excellence has not gone unnoticed. In fact, we have received the coveted Association of Teleservices International (ATSI) Award of Excellence for the past seven years and counting. This award is given to the answering company that has demonstrated the highest levels of proficiency in a wide array of important criteria, including accuracy of answer phrases, grammar, spelling of names, verification of telephone numbers, and much more.
For more information about what sets our answering company apart from the competition or our answering service for doctors, please call or e-mail Answer Excellence today. We serve businesses in Tampa, Clearwater, Lakeland, Orlando, and other major metropolitan areas in Florida and across the United States.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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