Answering Service MiamiAn Answering Service for Miami, FL, Companies from Answer Excellence

Does your Miami, FL, company need an answering service? If the answer is yes, then you’ve come to the right place. Miami businesses turn to our answering service because we have earned an outstanding reputation as an industry leader throughout our more than 25 years of service. For the past eight years and counting, we have earned the prestigious Association of Teleservices (ATSI) Award of Excellence, which is given to a call center that has scored the highest possible grades on a rigid set of criteria. This criteria includes accuracy of answer phrase, manners, operator guidance, knowledge, verification of telephone numbers, spelling of names, and more.
When you turn to Answer Excellence, you can rest assured that we’ll solve communication problems associated with:

  • Call overflow
  • Inbound telemarketing
  • Lead generation
  • Appointment scheduling
  • Call screening
  • Seminar registration
  • Order entry
  • Reminders and confirmation calls
  • Email monitoring and dispatch
  • And many more


At Answer Excellence, we understand that no two companies are exactly the same. And we believe the same should be true about answering services. We never use a standard template when formulating an answering service for the companies we work with. In fact, we take the time necessary to get to know the specific ins and outs of every business we help. Through our extensive research and technology, we’ll come up with an answering service that truly solves all of your communication problems.
If you would like to learn more about our answering service in Miami, FL, please contact us today. Along with Miami, we serve many other communities throughout Florida, such as Tampa and Orlando.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
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FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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