Answering Services MiamiAnswering Services Available in Miami, FL, from Answer Excellence

At Answer Excellence, our answering services is a perfect fit for Miami, FL, medical facilities, HVAC companies, hospitalists, electricians, insurance carriers, elevator service companies, and all other businesses. We’re friendly, accurate, and unlike a receptionist that steps out for lunch, we always answer. Whether you’re searching for automated answering services, live answering services, or a combination of the two, we can help streamline your communication processes no matter what industry you’re in.

YOU CHOOSE HOW EACH AND EVERY CALL IS ANSWERED

We understand that your sanity depends on stemming the tide of calls by sorting out the truly urgent from the ones that don’t require immediate action. Our operators know that sometimes all you want is a forwarded message, and that it isn’t necessary for your cell phone to ring at midnight for a non-emergency maintenance call that can wait until morning. That’s why we let you decide how to prioritize your incoming calls. You can start with an initial voicemail greeting accompanied by a standard screening question that routes certain callers to a live operator. So, if we reach out to you at an odd hour, you can rest assured that it’s for a good reason. We pride ourselves on customizing each of our answering services in Miami to fit our customers’ exact needs. When you make the rules, we follow them to a T.
The same goes for non-urgent, routine messages delivered. Some of our available options include:

  • Single and multiple e-mail
  • Single and multiple text
  • Fax
  • Immediate cell phone transfer

To learn about our answering services in Miami, FL, please contact Answer Excellence today. We also serve businesses in Tampa, Orlando, and all other communities in Florida.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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