An Automated Answering Service for Tampa, Orlando, Lakeland, St Petersburg, and Beyond from Answer Excellence

An automated answering service doesn’t have to be something that sends a shiver down the spines of your customers. Let’s face it; in this day and age, people want real answers, fast, from real people. But, even though your business is technically always open, it can be incredibly difficult to find the resources or manpower necessary to have a live person standing by your business phone 24/7. So, how do you ensure that your callers don’t just hang up immediately when they’re greeted by an automated answering service? By entrusting that service to a company with the reputation of Answer Excellence.
Since our founding in 1986, we have continuously shaped and reshaped our automatedautomated answering service answering service to make it as simple, personable, and efficient as possible. With our automated call center service, your calls will be answered promptly and your callers will be given clear and concise instructions on how to get their needs taken care of.
Our automated phone answering service offers a number of impressive benefits, such as:

  • Error-free performance
  • Fax capability with an image file attachment
  • Intelligent call routing which includes a list of alternate phone numbers and a schedule
  • Voice message delivery via e-mail with an audio file attachment
  • Specialty packages available combining our automated answering services with our live answering services
  • Live operators always available for emergency situations
  • And much more

If you would like more information about the automated answering service from Answer Excellence or any of our other professional phone answering solutions, please call or e-mail us today. We proudly serve businesses in Tampa, Lakeland, Clearwater, Orlando, and all other cities across the nation.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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