Automated Answering Services for Tampa, St. Petersburg, Clearwater, Orlando, and Nationwide

We deliver peace of mind daily by providing customized and automated answering services in the Tampa Bay area and anywhere nationwide.
Because you need coverage that is as unique as your business, we design automated services to support your business based on your industry including medical, legal, insurance, retail, and professional; each tailored to your operational requirements.Automated Answering Services
Answer Excellence won’t give you a “template” answering service solution, but will work with you to create one that will integrate with your client commitment to excellence and will make your company or facility accessible regardless of the hour or the circumstance.
With our automated call center services, your calls will be answered promptly, all necessary information will be recorded accurately, and that information will be delivered to you quickly and automatically. You’ll literally be available whenever your clients need you.
It’s a 24/7 world and emergencies happen outside of regular business hours all the time. Show new and prospective clients that you care by being there. It’s your competition that is just a Google away.

  • Intelligent call routing which includes a schedule and list of alternate phone numbers
  • Voice message delivery by e-mail with audio file attachment for maximum convenience
  • Live operators always available for emergency situations
  • Fax capability sent with an image file attachment
  • Virtually error-free
  • Specialty packages that combine both automated answering services and live answering services to suit a full spectrum of answering solutions

We make it our business to innovate the way you support yours. For more than 25 years, Answer Excellence has provided dependable, customized business answering services to customers in Florida and beyond. We’ve been recognized as one of the nation’s top 10 answering services by the Association of Teleservices International for six consecutive years.
For additional information about our automated answering services, please call or e-mail us today.
We also offer a combination of our virtual answering service and live answering service for customers looking for a variety of answering solutions. We proudly serve customers located in Tampa, Lakeland, Clearwater, St Petersburg, and every other city in the United States.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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