Automated Phone Answering Solutions for Tampa, St Petersburg, Lakeland, Clearwater, and All Other Major Metropolitan Areas in the United States

Believe it or not, automated phone answering doesn’t necessarily have to be a hassle for you or your customers. At Answer Excellence, our goal is to deliver peace of mind daily, and this includes our automated phone answering service. Since 1986, we have worked with businesses in a wide range of fields to customize automated answering services that meet their unique challenges. Whether you need an automated service to assist you with call overflow during normal business hours or you’re looking for a service to help you after-hours, Answer Excellence is here to help.automated phone answering
In today’s 24/7 world, there’s simply no reason to expect your customers to wait patiently on a phone and then leave a detailed message with all of their information. Competition is now just a Google search away, and people will more than likely just move on to the next one if a call isn’t answered in a timely fashion. A missed call means a potentially missed customer, and missed customers means missed opportunities.
Answer Excellence’s automated answering service can be set up to work for you 24 hours a day, 7 days a week. Your caller will be welcomed with a standard greeting and then directed to a helpful menu with a concise list of options to choose from. Plus, we always have live operators standing by in emergency situations.
Some of the other highlights of our automated telephone answering service include:
• Error-free performance
• Intelligent call routing
• Fax capability with an image file attachment
• Voice messages delivered by e-mail with audio file attachment
• And much more
If you would like to learn more about our automated phone answering solutions or our business telephone answering service, please call or e-mail Answer Excellence today. We serve businesses in Tampa, St Petersburg, Orlando, Lakeland, and elsewhere nationwide.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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