Has your business ever lost a customer because you didn’t respond to them quickly enough? Do you ever wonder if you’re losing business because you’re missing calls that come in after business hours? If the answer to either of these questions is yes, then you might want to consider partnering with an experienced answering service. If you’re concerned about the expense, you’d probably be surprised by how affordable an answering service can be. In fact, you’d save money by choosing a call center instead of paying a full-time receptionist.
How Do Answering Services Charge?
Though options may vary, many reliable answering services charge a base rate per billing period that includes a set number of service minutes. If your business exceeds those minutes, you’re billed a minimal rate per additional minute. In many cases, the base rates are only a few hundred dollars per billing period, which is much more manageable of an expense than hiring, training, and providing benefits for an employee.
Look to Answer Excellence
Countless businesses throughout the U.S. have trusted their answering service needs to the experts at Answer Excellence. We’ve been providing professional support to companies from a wide array of industries since 1986, and we’re proud to be a perennial winner of the Association of Teleservices International Award of Excellence—a testament to the level of service our team provides. Our operators undergo extensive training to ensure that they will always exceed customer expectations.
Contact Answer Excellence today and see for yourself how affordable an award-winning answering service can be.