We’ve all made modifications to the way we conduct our lives. Since we can only control the things we can, heeding the advice of authorities and remaining informed is our best defense.
The team at Answer Excellence also wants you to know we are available to help empower you and your employees with the tools to work virtually, while maintaining the same caliber service you have always provided your clients.
Our award-winning organization is staffed with operators and other specialists, 24/7.
When you partner with Answer Excellence, we adapt to your business by tailoring every service package for a seamless integration.
Facilitating effective communication is what we do best:
- Live Telephone Answering
Customizable, turnkey support for superior customer service to your clients.
- Order Entry
Agents trained to fulfill customer orders and answer questions.
- Busy Phone Overflow
Management of incoming traffic so callers never get a busy signal or a voice mail greeting.
- Emergency Preparedness
Provision of a cloud environment for an outage-free operation.
- Email Monitoring
Round-the-clock supervision to decrease response time with customizable escalation procedures to address time-sensitive issues.
- Virtual Receptionist
Professional resources to assimilate into your business for increased bandwidth when you need it.
With systems integration to blend commercial applications and proprietary software, secure messaging, hospitality reservations, seminar scheduling, and virtual meeting coordination, we are here in times of crisis or whenever you need a dedicated task force to keep your company connected.
We’re in this together. Call Answer Excellence at 800-854-6018 or click here to receive a complimentary, custom quote and save up to $300. We wish that you and your family stay safe and well.