For a business phone answering service you can count on in Tampa, Orlando, Miami, or any other city across the country, Answer Excellence is the company you need. Since our founding in 1986, we have provided our business phone answering services to companies across a wide range of industries, including insurance, legal, property management, private investigation, plumbing, HVAC, and many more. No matter what industry you’re in, our business phone answering service will help keep your customers – the lifeblood of your company – connected with the resources they need, precisely when they need them.
Think about it – your answering service is oftentimes the first interaction a customer has with your business. So why entrust such a vital component of your business to a company that strives for anything less than excellence and has the track record to prove it? At Answer Excellence, we have spent the last 25 years striving for excellence in every facet of our answering service. In fact, we have been recognized as an industry leader in providing mission-critical business call answering service solutions to companies across America, having received the coveted Association of Teleservices International (ATSI) Award of Excellence for the past eight years and counting.
This award is given to a call center company that earns the highest possible marks on an important set of criteria, including:business phone answering

  • Knowledge
  • Grammar
  • Verification of telephone numbers
  • Manners
  • Accuracy of answer phrase
  • Spelling of names
  • Operator guidance
  • Following of guidelines set forth by the company
  • And many more

By earning high grades on each of these vital criteria, we can assure you that your answering service will be in truly capable hands when you turn to Answer Excellence.
If you would like to learn more about our business phone answering solutions, please call or e-mail Answer Excellence today. We proudly serve businesses in Tampa, Orlando, Miami, and all other major metropolitan areas in the United States.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
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FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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