Are you searching for a company that can help your business with telephone answering? If the answer is yes, you can count on Answer Excellence for all of your needs. We have been providing our business telephone answering service to companies in Tampa, Miami, Orlando, and beyond for more than 25 years. And, throughout our years of operation, we have developed the technology and gained the experience necessary to craft an answering service that will streamline your company’s communication processes.business telephone answering
CUSTOMIZED SOLUTONS DESIGNED SPECIFICALLY FOR YOUR BUSINESS
At Answer Excellence, we never use a “cookie-cutter” phone answering service for your small business. We always start from scratch – taking the time necessary to get to know each and every one of our customers, learning every in and out of their specific business. In fact, we require that our operators pass a custom-made examination about your business before they begin answering your calls. So, you can rest assured that our call center will truly be an extension of your business, and our operators will be equipped with the knowledge necessary to give your callers the exact information they need, right when they need it.
Here are just some of the things you can expect when you rely on Answer Excellence as your business telephone answering service:

  • Error-free performance
  • Fax capability sent with an image file attachment
  • Voice message delivery via e-mail with an audio file attachment for maximum convenience
  • Live operators always standing by for emergency situations
  • Intelligent call routing, along with a schedule and list of alternative phone numbers
  • And much more

For additional information about our business telephone answering services, please call or e-mail Answer Excellence today. We serve businesses in Tampa, Orlando, Miami, and all other cities across the nation.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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