call answering service Orlando

Call Answering Service for Orlando, FL, Provided by Answer Excellence

If busy phone lines have left you in search of a phone call answering service for your Orlando, Florida, business, then look no further. Answer Excellence has been helping companies just like yours to manage their phones since 1986. Whether you are looking for live operators to have your back 24/7, an automated phone menu to direct your callers to the appropriate person, or a combination of the two, we can provide you with an answering service custom-tailored to your company’s specific needs.
We understand that every caller is important to your business, so we ensure that the representatives at our call centers consistently provide the highest level of service. In fact, our dedicated staff has been presented with the Award of Excellence by the Association of TeleServices International (ATSI) for the last 8 years, which means that our operators are among the top 10 in the industry.
With our award-winning team answering your calls, you can expect:

  • Friendly, professional service
  • Operators who are knowledgeable about your business
  • Accurate call routing
  • Prompt message delivery
  • Consistent adherence to protocol
  • Verification of phone numbers and names
  • And more

At Answer Excellence, we do more than answer and forward calls; we can also provide many other beneficial business answering services, including data entry, appointment scheduling, e-mail monitoring, dispatching, HIPAA-compliant messaging, and more. We even offer services that are geared toward particular industries, such as physician consult ordering and on-call schedule managing for hospitals and medical offices. By integrating voice, text, and web capabilities with our wide range of answering services, we can provide your business with a truly comprehensive solution to all of your communication needs.
To learn more about our call answering service for Orlando, FL, contact us today. We are proud to serve companies in any industry, including legal, medical, retail, plumbing, real estate, and more.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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