At Answer Excellence, our call answering services are designed to accomplish one main goal: simplify your communication systems. However, you may have noticed that a good number of call answering service companies often make communication more difficult. If excessive wait times, lag periods between message forwarding, failure to follow on-call protocol, mispronunciation, mistakes with on-call scheduling, and call routing issues sound all too familiar to you, we’re here to assure you that those problems will truly be a thing of the past when you turn to the call answering services from Answer Excellence.call answering
THE BEGINNING OF ANSWER EXCELLENCE
We were founded when our current president, Tamara Barendregt, was beginning her career as a registered nurse and noticed an increasing number of communication errors coming from the medical call center. Tamara figured that in the medical field, as with many other industries, precise communication is of the utmost importance and shouldn’t be handled by call answering service companies that strive for anything less than excellence.
Since our founding more than 25 years ago, Answer Excellence has provided the mission-critical telephone answering service that businesses need to run at optimal efficiency. We customize our telephone answering services for a wide variety of industries, including medical, insurance, legal, realty, and more.
A COMPREHENSIVE SOLUTION FOR YOUR COMMUNICATION PROBLEMS
When you turn to Answer Excellence, you can expect:

  • Error-free performance
  • Fax capability sent with an image file attachment
  • Intelligent call routing which includes a list of alternative phone numbers
  • Voice messaging delivery through e-mail with an audio file attachment for maximum convenience
  • Life operators stating by 24/7 for emergency situations

If you would like to learn more about how our call answering services will be a tremendous benefit to your business, please contact Answer Excellence today. We’re happy to provide our call answering service to businesses in Tampa, Miami, Orlando, and every other city in Florida and elsewhere throughout the country.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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