Other Call Center Companies in Tampa, St Petersburg, Orlando, Clearwater, and Beyond Simply Don’t Compare to Answer Excellence
There are a lot of different call center companies out there, but there is only one Answer Excellence. So, what sets Answer Excellence apart from other in bound call center companies? We believe the answer to that question lies in our founding. When Tamara Barendregt served as a supervisor for two major hospitals and a home healthcare organization, she quickly recognized the inefficiencies of their call centers. Realizing the need for effective communication strategies and emerging technologies in urgent care situations, Tamara founded Answer Excellence in 1986.
WITH ANSWER EXCELLENCE, THE NAME SAYS IT ALL
We strive for excellence in every aspect of the communication industry, from working with businesses to create customized solutions for their specific problems to developing state-of-the-art, industry-specific technology, and more. Some of the communication problems we solve include:
- Seminar registration
- Referral services
- Call overflow
- Call screening
- E-mail monitoring and dispatch
- Order entry and customer service
- Doctor consultation order dispatching and management
- Reminders and confirmation calls
- On-call scheduling
- And many more
From medical offices to attorneys, HVAC companies to real estate agents, we can provide the mission-critical communication solutions that other answering call center companies simply cannot. In fact, we have the track record to prove it. For the past eight years and counting, we have been given the prestigious Associated of Teleservices International (ATSI) Award of Excellence, which is awarded to the answering company that has demonstrated an elite level of efficiency in a number of important areas. Our operators have, time and time again, been given exemplary ratings on accuracy of answer phrase, manners, knowledge, grammar, pronunciation, guidance, spelling of names, and verification of telephone numbers.
For more information about what sets Answer Excellence apart from other call center companies, please call or e-mail us today. We proudly serve businesses in Tampa, Clearwater, Lakeland, St Petersburg, and all other major metropolitan areas in the United States.