Call Center Services for Miami Businesses – Answer Excellence
If you’re looking for call center services for your Miami business, then your search ends right here. Answer Excellence has been helping businesses in a wide variety of industries to streamline their communication practices for over 25 years. You may be looking for a 24 hr answering service for multiple, high-volume phone lines, or maybe you simply need someone to help with rare overflow calls—regardless of the circumstances, Answer Excellence is here for you.
Armed with the leading technology in the industry, we have the means to offer your company several advanced business answering services as well, including:
- Call Screening
- Order Entry
- On-Call Scheduling
- HIPAA-Compliant Secure Messaging
- And more
AWARD-WINNING PROFESSIONALS PROVIDING TOP-NOTCH SERVICE
Excellence is in our name. This is why for over 25 years we have maintained the highest standards and made customer satisfaction our top priority—so that we can continuously provide companies with excellent call center services. Our operators will be thoroughly trained on your account, so you can trust that they always know what to ask, what information to take, and who to route the message to.
For the past eight years, Answer Excellence has received the prestigious Award of Excellence from the Association of Teleservices International (ATSI), which means that we are nationally recognized as one of the top 10 companies in the industry. This honor is presented to companies with employees who demonstrate:
- Exceptional knowledge of their clients’ businesses
- Fast message forwarding
- Courteous, friendly service
- Proper pronunciation
- Consistent adherence to protocol
- Accurate phrasing and grammar
- And much more
To learn more about our call center services for Miami businesses, please contact us today. We also specialize in providing medical call center services or answering services for any other industry.