For more than 25 years, Answer Excellence has been a call center that Tampa businesses have relied on for mission-critical solutions to their communication problems.  From hospitals to law offices, insurance companies to real estate agencies, Answer Excellence has the knowledge and resources necessary to formulate an answering service that will perfectly match the unique needs of your Tampa business. We’re an inbound call center that continuously strives for excellence in every task we undertake, ensuring that we always live up to the high standards that our name demands.call center tampa
FOUNDED OUT OF A DESIRE TO INNOVATE
When Answer Excellence founder and current President Tamara Barendregt began her career as a registered nurse, she quickly came face-to-face with one of the leading problems in the industry – the daily failures of the call center. Tamara saw first-hand the detrimental effects that faulty or inefficient call center services can have on the daily operations of a hospital and correctly figured the same was true across a range of other industries. Thus, Answer Excellence was born, a call center that Tampa businesses could truly depend on to help streamline their communication processes.
Here are just some of the communication solutions that our answering services provide:

  • Call screening
  • Appointment reminders
  • E-mail dispatch and monitoring
  • Physician consult orders
  • Referral services
  • Follow-up surveys and questionnaires
  • And many more

If you would like to learn more about our Tampa call center, please call or e-mail Answer Excellence today. In addition to Tampa, we’re happy to serve businesses in Orlando, Clearwater, Lakeland, St Petersburg, and all other major metropolitan areas in the United States.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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