Since 1986, companies in Miami have turned to Answer Excellence over other call centers because our mission is to provide peace of mind daily. Unlike other call centers in Miami, our results speak for themselves. We have been widely recognized as one of the leading call centers in the nation, as evidenced by receiving the coveted Association of Teleservices International (ATSI) Award of Excellence for the past eight years and counting.
This award is given to telephone answering services that have demonstrated the highest level of proficiency with regards to a number of key call center criteria, such as:
- Operator guidance
- Spelling of names
- Verification of telephone numbers
- Accuracy of answer phrase
- And more
So, when you entrust Answer Excellence as your call center in Miami, FL, you can rest assured that your callers will be treated with the utmost courtesy, and will be connected with the resource they need precisely when they need it. Our answering services can be tailed for virtually any industry, including medical, insurance, real estate, retail, HVAC, plumbing, property management, and even for hospitals. No matter which industry you’re in, Answer Excellence will provide you with the mission-critical solutions you need to streamline your communication processes.
If you would like to learn more about what sets Answer Excellence apart from other call centers in Miami, FL, please contact us today. We also serve businesses in Tampa, Orlando, and all other cities in Florida.