Articles - Consult Manager

Consult Manager™ For Hospitals, Clinics and their Staff

Never pick up the phone to order a consult again! In many facilities, the process of dispatching orders for doctor consultations forces nurses or other staff to make one (or more) phone calls per order. Although this may sound trivial, it often involves lengthy hold times, callbacks, and other delays. Tracking, escalation, and reporting of consult orders is usually difficult ...

HIPAA References

Some Definitions Business Associate (BA): Applies to answering services and call centers, in addition to other services with access to PHI, retained by CEs to facilitate their business Business Associate Contract (BAC): The contract that establishes the basis for a Business Associate to receive confidential information from the Covered Entity that retains their services. It also spells out the BA's ...

HIPAA Text Messaging Frequently Asked Questions

You may be wondering how to approach the subject of compliance with the new HIPAA & HITECH legislation. This page offers some specific points to keep in mind when you consider your options. Answers to these questions specifically for Answer Excellence's Secure and Ensured Messaging solution are provided here. Secure your communications Blackberry, iPhone, Android & other models supported No ...