Dispatching and tracking of consultation orders can be a headache for both hospital staff and the doctors. ConsultManagerTM solves the problems in both of these areas. It’s the service level booster that you’ve been looking for.
By outsourcing the process of notifying physicians and other care givers for consult orders, establishing a real-time view of consult order status, and keeping an accurate audit log with reporting of key metrics, every facet of this process is improved.
For Hospitals, Clinics and their Staff
Hospital staff are freed from the tyranny of the telephone thanks to enter-and-forget convenience. Our staff assumes the responsibility of calling out orders, relaying information, waiting for callbacks, and sitting on hold. The status of all consult orders on each patient are shown to the hospital staff, with an emphasis on orders that are awaiting a doctor visit.
Doctors and doctor groups benefit from improved communication, order monitoring, and completion tracking. For critical communications, we offer Ensured Messaging which puts an acknowledgement layer on top of text messaging. A lost text message will not interfere with the delivery of critical messages.
For More Information
Contact us to for details about how Consult Manager can help your team.