Tampa, FL-Based Virtual Receptionist Services for Businesses Affected by COVID-19

Virtual Receptionist - COVID-19

Timely communication with clients is crucial to any type of business, and maintaining the standards customers are accustomed to can be difficult during the COVID-19 pandemic. With offices closed and workers staying home, your company may be the perfect candidate for Answer Excellence’s virtual receptionist services. Based in Tampa, Florida, but serving businesses throughout the country, Answer Excellence can provide the around-the-clock support you need to ensure that you never miss a call. Since 1986, we’ve been providing turnkey support to companies from all types of industries, tailoring our services to each client’s specific needs. In fact, our commitment to service has helped us be a perennial winner of the Association of Teleservices International Award of Excellence.

Our Virtual Receptionist Services

When you partner with Answer Excellence, your virtual receptionist will provide the 24/7 support your business needs. Calls will be answered using the greeting you prefer, and if there’s nobody available to tend to the caller’s needs, a message will be taken or the call will be transferred to voicemail. If a message is left, we can immediately send it to you via email or text. Throughout the process, your company will benefit from the superior customer service that we’re known for.

Don’t let your company lose touch with customers because of the COVID-19 pandemic, let Answer Excellence provide the virtual receptionist services needed to return your communication lines to normal. We serve businesses in the Tampa, FL, area and throughout the U.S.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

View All Reviews