If you’re searching for a doctor answering service in the Tampa Bay area or anywhere else across the country, look no further than Answer Excellence. A doctor answering service should reflect the same level of care and expertise that your office exudes in order to keep patients relaxed and confident when they need medical attention. Therefore, you’ll want to make sure that your physicians answering service has a vast amount of experience in the medical field, along with the technology necessary to keep up with the demands of this ever-evolving industry.doctor answering service
As a registered nurse by profession, Tamara Barendregt, President and CEO of Answer Excellence, experienced first-hand the havoc that a faulty answering service can wreak on a medical office. Tamara found that, rather than being an asset, the answering service she worked with actually hindered the daily operations of the medical office. The ability of patients to effectively communicate with their doctors is of the utmost importance, as sometimes it can be a matter of life and death, so an inefficient medical answering service is simply unacceptable.
Founded in 1986, Answer Excellence has continued to develop new technology specifically designed for the medical industry. From our HIPAA-compliant Secure Messaging service to our customized programs designed for medical facilities operating under the BayCare network, we’re sure to have the technology and resources necessary to streamline your communication system and ensure no call goes unanswered again.
At Answer Excellence, our doctors answering service solves communication problems associated with:
• Reminders and follow-up calls
• Call screening
• Call overflow
• Doctor consultation, order management and dispatching
• Referral services
• Appointment scheduling
• E-mail monitoring
• And more
For more information about our doctor answering service, please call or e-mail Answer Excellence today. We serve doctors in Tampa, Lakeland, Orlando, Clearwater, and all other major metropolitan areas in the United States.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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