Health Insurance Call Center for Tampa, Lakeland, Orlando, Clearwater, and All Other Major Metropolitan Areas in the United States

Are you a health insurance provider in need of a call center? If so, Answer Excellence is a company you can count on for mission-critical solutions that will streamline you communication processes. Our call center is staffed by highly trained and friendly operators who are more than capable of solving problems associated with call overflow, excessive wait times, message forwarding, answering protocol, improper pronunciation, call routing, and more.
At Answer Excellence, we have strived to live up to the high standards that our name demands since our founding in 1986. This dedication to excellence in everything we undertake has paid dividends for us, as we have received the coveted Associated of Teleservices (ATSI) Award of Excellence for the past eight years and counting. This award is given to answering service that has demonstrated the highest proficiency in a number of key call center criteria, including:health insurance call center

  • Grammar
  • Operator guidance
  • Spelling of names
  • Verification of telephone number(s)
  • Accuracy of desired company answer phrase
  • Manners
  • Knowledge of company policies and procedures
  • And more

When you entrust your health insurance answering service to Answer Excellence, you can rest assured that you’re in the hands of professionals who are 100 percent dedicated to improving your relationship with your clients. From an automated message service to live operators working around the clock, we’re sure to have a communication solution that will be perfect for your health insurance company.
If you would like to learn more about our health insurance call center, please call or e-mail Answer Excellence today. We serve businesses in Tampa, Clearwater, St Petersburg, Lakeland, and all other cities throughout the country.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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