How Answering Services Can Help Your Medical Center
If you operate a medical center, you understand that being accessible when your patients need you is one of the most crucial aspects of your business. Individuals want to receive prompt and convenient medical care, and there’s about an 80% chance they will hang up if they reach a voicemail box when they call. If you want to grow your business by retaining more potential customers, an experienced answering service is a cost-effective solution.
What Can a Healthcare Answering Service Provide?
If you decide to upgrade your medical center and partner with a well-established answering service, you will receive much more than just a friendly voice that greets after-hours callers. You can expect:
- Appointment scheduling services
- Reminders and follow-up calls
- On-call schedule management
- Secure, HIPAA-compliant messaging
- Consult order dispatching and management
Look to Answer Excellence
Countless medical offices and facilities have benefitted from the expertise offered by Answer Excellence. Based in Tampa, Florida, we offer around-the-clock support to healthcare offices throughout the U.S. and have earned a reputation as a top answering service by tailoring our services to the specific needs of our clients. We can even satisfy the need for a 24-hour, toll-free call center for Medicare and Part D sponsors. Our operators undergo extensive training and regular quality control checks to ensure they are providing the highest level of service. They also learn each client’s business inside and out so they can provide seamless service to patients and represent the practice accordingly.
Let Answer Excellence provide the answering services needed to propel your medical center to the next level. Contact us today to learn more about the services we offer.