A Home Health Answering Service Based in the Tampa Bay Area That Provides the Level of Support Your Company Needs

Home Health Answering Service Tampa Bay

If you’re a home health care or durable medical equipment provider, you likely spend much of your time in the community tending to the needs of your patients. While a normal part of the job, being out of the office for long stretches of time can make it difficult for you to maintain efficient communication lines with your patients, vendors, staff, and more. An effective way to solve this problem is to let Answer Excellence serve as your home health answering service. We’ve been providing answering services for businesses in the Tampa Bay area and throughout the U.S. since 1986 and offer a level of experience and professionalism that our competitors can’t match.

The Benefits of a Home Health Care Call Center

With Answer Excellence providing for your home health answering service needs, you will be able to be responsive to your clients 24 hours a day. We can screen calls to determine which ones need immediate attention and route them to the appropriate personnel based on your protocols. We can also provide:

  • On-call scheduling and reminders
  • Appointment scheduling
  • Follow-up calls
  • Order dispatching and management

However, our services don’t stop there. Answer Excellence also offers order entry, email monitoring, peak hour phone coverage, systems integration, secure messaging, seminar scheduling, and much more.

Contact Answer Excellence today and put your home health answering service needs in the hands of experienced professionals who know how to deliver the level of service your customers deserve. We serve businesses in Tampa Bay and throughout the U.S.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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