Our Tampa Bay-Based Law Firm Answering Service Can Help You Stay Connected to Your Clients

Law Firm Answering Service Tampa Bay One of the fastest ways a law firm can lose business is for a potential client to call and not be able to reach anyone in a timely fashion. At Answer Excellence, we provide a law firm answering service to ensure that every call is treated with the urgency it deserves, no matter the time of day. We assist law firms in the Tampa Bay area and throughout the U.S. with around-the-clock support so every customer receives prompt service. We’ve been developing our expertise for more than three decades and specifically tailor our services to each client’s needs. What’s more, our commitment to providing outstanding service has allowed us to be a perennial winner of the Association of Teleservices International Award of Excellence.

What We Can Provide for Your Firm

Because an emergency call that requires immediate attention can come in at any time, we don’t just take messages. Our agents can provide the level of live support needed during mission-critical scenarios to ensure that your office is connected to the right client at the right time. This includes connecting new leads directly through to an attorney. Additionally, our law firm answering service will provide:

  • Pleasant service
  • Stringent adherence to protocol
  • Precise call routing
  • Prompt message forwarding
  • Helpful customer support

The Trusted Virtual Receptionist for Lawyers

If you would like additional information about the law firm answering service we provide, contact Answer Excellence today to schedule a consultation. We’re based in the Tampa Bay area but serve firms throughout the U.S. We also offer email monitoring, order entry, appointment scheduling, and much more.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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