Answering Service & Contact Center for Doctors

It’s more challenging than ever to be a medical doctor. You want all the help you can get to operate efficiently and accurately. Our award-winning staff and advanced features provide the advantage you need, including:

Cost Savings Opportunities

Significant savings can result when messages and requests are entered on the web rather than via phone call.  If your clients are web-savvy, this can reduce your expenses considerably. We can offer other suggestions based on your specific needs.

Accuracy and Compassion

Physicians Answering Service Tampa FLRigorous training and management, clearly documented procedures, plus low operator turnover are the foundations for our exceptional service. Our staff really does care about getting it right. Patients appreciate the concern demonstrated by our staff, while doctors expect accuracy and efficiency.

Medicare Call Center Requirement

New U.S. government rules require that all Medicare plans and Part D sponsors operate a toll-free customer service call center to help improve customer care. At Answer Excellence, we are able to meet the strict standards required and employ a knowledgeable and experienced staff that can follow the necessary informational and enrollment scripts.

Contact us and let our award-winning quality work for you, giving you peace of mind daily.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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