legal answering services miamiLegal Answering Services for Miami, Florida – Answer Excellence

If you need answering services for your Miami legal office, then turn to Answer Excellence. Since 1986, we have been helping law offices and attorneys simplify their communication efforts. We understand that when it comes to legal assistance, your clients may need you at times outside of nine to five. With our experienced, award-winning staff on your side, you never have to worry about those client phone calls going unanswered. Our 24 hr answering service can handle your phone lines around the clock, making sure that your clients’ messages get connected to the right attorney, at the right time.
However, that’s not all Answer Excellence is capable of. We recognize that not every business is the same, so cookie cutter solutions are simply not the answer. We will take the time to really get to know your law office so that we can help you identify the perfect answering service options for you. Whether you need live answering services or automated attendants, 24/7 phone answering or just help with call overflow, we have the needed experience, knowledge, and technology to help you. Answer Excellence can also assist with tasks such as appointment scheduling, e-mail monitoring, call screening, and systems integration (combining voice, web, and text capabilities).
SERVICE THAT DESERVES THE TITLE “EXCELLENCE”
Our top priority at Answer Excellence is providing our clients with the highest level of service possible. Because we adhere to a rigorous quality control protocol and only employ the very best operators, we can assure you that your callers will get the professional, reliable service that they deserve. But don’t just take our word for it. For the last eight years, the Association of TeleServices International (ATSI) has deemed us worthy of their prestigious Award of Excellence—a nationally recognized accomplishment.
With Answer Excellence as your answering services provider, you can expect:

  • Consistent adherence to your protocol and script
  • Friendly, respectful service for your callers
  • Proper pronunciation and good grammar
  • Prompt message delivery
  • Precise call routing
  • Thorough knowledge of your business
  • And much more

For more information on the answering services we provide Miami legal offices, please call us today.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

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Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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