A Legal Call Center Serving Tampa, Orlando, Lakeland, Clearwater & Elsewhere Throughout Florida and the United States

Attorneys across the United States need a legal call center that understands emergencies don’t just happen between normal working hours. In fact, clients require the valuable legal assistance that attorneys provide at any hour day or night, 365 days a year. Any missed call is a missed opportunity to retain a client and provide them with the help they are looking for, so why ever let the phone go unanswered?
Luckily, here at Answer Excellence, our legal call center will connect your callers to the precise resource they need or the appropriate attorney based on your time zone and/or coverage schedule. Our answering services can operate 24 hours a day, 7 days a week, 365 days a year, and our customer service technicians will be highly-trained in the specific areas of your legal practice to ensure all of your callers get the help and answers they are looking for.
WHY ANSWER EXCELLENCE?
When you entrust Answer Excellence as your legal call center, you can expect:

Accurate call routing
Prompt message forwarding
Helpful customer support
Friendly call answering service
Strict adherence to protocol
Proper pronunciation
Name and address confirmation
And much, much more

ENSURED MESSAGING
When risk is high and time is critical, our Ensured Messaging service does what the name says: ensures that all of your messages are delivered precisely where they need to be. Our Ensured Messaging service accelerates response time, increases your efficiencies, and mitigates legal risk with the ability to track, time stamp, and triage the process. If you’re looking for a win-win for your attorneys and your clients, our specialized Ensured Messaging service is the solution for you.
For more information about our legal call center, please call or e-mail Answer Excellence today. We’re proud to serve law offices in Tampa, Orlando, Lakeland, St Petersburg, and many other communities in Florida and elsewhere across the country.