live answering services miami

Live Answering Services for Miami Businesses

If you are in need of live answering services for your Miami business, then look no further than Answer Excellence. We provide a 24 hr answering service, making sure that none of your calls are ever neglected. Each of our representatives will be thoroughly trained on your business, so that they can truly act as an extension of you—armed with extensive knowledge of your business, they will be able to quickly and accurately ask your callers the right questions, gather the needed information, and convey the message to the appropriate person in a timely manner.
Answer Excellence has the experience and the knowledge to be an ideal partner for Miami businesses in any industry, including:

  • Medical
  • Legal
  • Insurance
  • Real estate
  • HVAC
  • Plumbing
  • And many more

Since 1986, we have been striving for excellence. We utilize rigorous quality control procedures to ensure that our live operators provide the most professional answering service in the industry. For the last eight years, the Association of Teleservices International (ATSI) has presented Answer Excellence with the coveted Award of Excellence. This means that our company ranks in the top 10 providers of live answering services in the entire country. In order to receive this reward, our live operators have to demonstrate outstanding knowledge, grammar, answering phrase accuracy, spelling of names, verification of phone numbers, and other similar criteria. When you work with Answer Excellence, you can expect to receive the best business answering services in the industry.
For more information about our live answering services for Miami, FL, businesses, or our automated greeting or voicemail, please contact us today. Also ask about our web-based services including order entry, e-mail monitoring, appointment scheduling, on-call schedule management, and more.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

View All Reviews