Live Phone Answering Services for Businesses in Tampa, St Petersburg, Clearwater, Orlando & Beyond

It’s no secret that callers tend to want to be greeted by a life phone answering service when they’re trying to contact a medical facility, law office, insurance company, or virtually any other type of business. After all, automated greetings simply don’t provide the fast answers and precise instructions that customers are typically looking for. Especially in today’s digital age, where people are more connected than ever and they’ve become accustomed to getting information at the drop of a hat, it’s especially important to make sure your business is providing real answers in real time. It could be the difference between a caller hanging up or turning into a customer.
Luckily, here at Answer Excellence, we have provided expert live phone answering services and other call center solutions to a wide variety of businesses across the country for more than 25 years. Some of the businesses we’ve worked with include:
• Law firms
• Hospitals
• Realtors
• Online retailers
• Plumbing companies
• Insurance providers
• Physician group practices
• Hospitalists
• HVAC companies
• And many more
THE ANSWER EXCELLENCE TEAM – FRIENDLY, KNOWLEDGEABLE, AND HIGHLY TRAINED
All of our customer service professionals are U.S.-based and fully trained on each account before they answer a single call. So, you can rest assured that when your phone rings, our professionals know exactly how to greet your callers, what questions to ask, what information to gather, and who to pass the call along to. When you entrust your live telephone answering service to Answer Excellence, you’ll know that your customers will get the attention they deserve from professionals that care.
To learn more about our live phone answering services, please call or e-mail Answer Excellence today. We serve businesses in Tampa, Orlando, Lakeland, Clearwater, and all other major metropolitan areas in Florida and throughout the United States.