Live Telephone Answering Solutions for Tampa, St Petersburg, Lakeland, Orlando & All Other Cities Nationwide

At Answer Excellence, our live telephone answering service will provide your callers with the personal service they desire and the peace of mind that you deserve. Let’s face it — nobody enjoys talking to a robot. In this day and age, with information available at the mere click of a button, people want answers to their questions, and they want answers fast – especially in the medical and legal industries, where time is of the essence and a person’s well-being or livelihood could be at stake. Most callers would much rather be able to interact with another person who could be most responsive to their needs, rather than have to wait while an automated voice lists options on a telephone answering
With so much importance riding on a live phone answering service, it’s no wonder businesses across the country have turned to Answer Excellence for more than 25 years. Our live telephone answering service can be available for your business 24/7, so you can rest assured that your callers will talk to a highly-trained, courteous, and knowledgeable operator whenever they call, day or night. All of our customer service technicians are U.S.-based, and they understand that missing just one message or forgetting to ask just one question can cost you valuable time and money, so they always conduct their business with the utmost attention and urgency.
Here just a few of the communication problems we solve with our live answering service:
• Appointment reminders
• Physician consult orders
• Call screening
• Referral services
• Emergency response broadcasting
• Follow-up surveys and questionnaires
• E-mail dispatch and monitoring
• And many more
For additional information about our choosing our live telephone answering service when you’re hiring a call center, please call or e-mail Answer Excellence today. We happily serve businesses in Tampa, Clearwater, St Petersburg, Orlando, and every other city in Florida and across the nation.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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