A Medical Answering Service Serving Tampa, St Petersburg, Lakeland, Clearwater, and Surrounding Communities

The medical industry today is more complicated than ever before. However, at Answer Excellence, our medical answering service is specially designed to simplify all critical components of your communication system, bringing timeliness and accuracy to the forefront and allowing you to realize new opportunities for cost-saving in the process. Since 1986, physicians, hospitals, clinics, and hospitalists have relied on our medical answering service to provide them with mission-critical solutions to all of their communications issues.medical answering service
When you turn to Answer Excellence for our medical answering service, you can rest assured that all of your communication needs will be handled by award-winning professionals. From call screening to doctor consultation, order dispatching to confirmation calls, and more, Answer Excellence will customize a medical call center solution that includes services to meet your exact needs. Plus, we utilize a rigorous set of quality control standards to ensure we truly live up to our name and deliver excellence in everything we do. In fact, our commitment to excellence has helped us earn the coveted Association of Teleservices International (ATSI) Award of Excellence for the past 7 years in a row.
Unlike some of the competition, Answer Excellence meets all HIPAA requirements. We even offer a HIPAA-compliant phone answering service called Secure Messaging that minimizes all security concerns when using hospital mobile carts, desktop workstations, and even mobile phones.
Along with an answering service for doctors, we proudly offer our innovative communication solutions to:
• Law firms
• Realtors
• Insurance companies
• Online retailers
• And more
For more information about our medical answering service, please call or e-mail Answer Excellence today. We’re happy to serve the medical communities of Tampa, Orlando, St Petersburg, Lakeland, and many other surrounding Florida cities and elsewhere across the nation.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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