medical answering services miamiMedical Answering Services for Miami, Florida, by Answer Excellence

The best provider of medical answering services for Miami businesses is Answer Excellence. For over 25 years, we have been providing call center support to hospitals, medical practices, and other providers of medical services, so we understand just how important a professional answering service is to this industry.
Whether you are looking for a live answering services, automated attendants, or a combination of the two, Answer Excellence can help you simplify your communication procedures, including:

  • Call overflow
  • Reminders and confirmation calls
  • Call screening
  • Physician consult ordering
  • Call filtering
  • And more

Another service we provide that is exceptionally useful for businesses in the medical field is Secure Messaging, which is a HIPAA-compliant tool created for your peace of mind. Secure Messaging was designed to deliver messages securely through hospital mobile carts, desktop workstations, or mobile phones by providing the user authentication and encryption that is required by HIPAA regulations. We guarantee message delivery for a variety of smart phone devices, including iPhone, Blackberry, and Android devices.
TAILORED FOR THE MEDICAL INDUSTRY SINCE 1986
Answer Excellence was founded with the medical industry in mind. Our founder and president, Tamara Barendregt, started this business after working as a certified nurse for two different hospitals. After witnessing firsthand the effects poor call center communication had in an industry that demands constant urgency and accuracy, Tamara knew that there had to be a better solution. That is why each of our call center representatives is thoroughly trained for the specific accounts they serve. By the time they answer their very first call for your organization, they will know exactly what information you need from a caller, who to get the message to, and how to properly manage your most time-sensitive messages. When you partner with Answer Excellence, you can be confident that all of your calls and messages will be delivered to the right person, at the right time.
To learn more about our medical answering services for Miami businesses, please contact Answer Excellence today. Even if you already use a call center, we will have solutions that work for you. Call and find out how we can help you.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

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Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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