If you’re searching for an office answering service that can keep up with the demands of your business 24/7, look no further than Answer Excellence. We have provided mission-critical communication solutions to businesses across the country for more than 25 years, and we understand your customers can’t always call during a 9 a.m. to 5 p.m. window. Nothing is quite as frustrating as letting a call go unanswered; after all, you never know when an incoming phone call could be your next big lead. That’s why the office answering services from Answer Excellence can be such a benefit to your business, as we’ll ensure that no call goes unanswered, no matter what time the phone rings.office answering service
Think about what it would be like to have an employee that you could count on around the clock – someone who never called in sick, never took a vacation, and never even ventured away from the desk! An employee that is 100 percent dedicated to providing courteous and professional service to every customer that calls in. With our remote receptionist service, this thought can become a reality.
Our remote receptionist automated telephone answering service will ensure that you have an operator answering every one of your incoming calls 24 hours a day, 7 days a week, 365 days a year. With this service, an operator will answer all of your calls exactly to your liking, sounding just like an employee at your office. After greeting a caller, your remote receptionist can either direct the call to you or another member of your staff, take a message, or transfer the call to a voice mailbox. A transcript of the voicemail can even be sent to you immediately via e-mail.
To learn more about our office answering service, please call or e-mail us today. We happily serve businesses throughout Florida, from Tampa to Orlando, St Petersburg to Lakeland, and beyond.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

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We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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