office answering services Miami

Office Answering Services for Miami, FL, Businesses

Does your Miami office need answering services for its busy phone lines? If so, then Answer Excellence is the solution for you. Since 1986, we have been streamlining the telecommunication needs of businesses in a wide range of industries. Whether you work in a law office, retail store, hospital, or other business environment, we can provide you with a call answering service that meets your specific needs. You can choose to have your phone lines covered by our live operators 24 hours a day, have an automated system filter your calls, or even create a combination of live and automated services.
Equipped with the industry’s leading technology, Answer Excellence can provide your business with a multitude of services, including:

  • Call screening
  • Appointment scheduling
  • E-mail monitoring
  • Dispatching
  • Voicemail
  • Order Entry
  • On-call scheduling
  • And more

AN AWARD-WINNING TEAM OF CALL CENTER REPRESENTATIVES
When you entrust Answer Excellence with your company’s telecommunication needs, you can sleep soundly at night knowing that your calls are being handled by our team of award-winning call center representatives. Our operators will be thoroughly trained on your business, so they will know which calls are important enough to be forwarded and who to send the call to. When a message needs to be taken, our representatives will know exactly what information needs to be gathered and who to deliver the message to.
For the past eight years, the Association of TeleServices International (ATSI) has presented us with the nationally recognized Award of Excellence, which means that we are among the top 10 call center outsourcing companies in the industry. In order to receive this award, our operators had to demonstrate consistent adherence to the scripts, friendly and professional demeanor, exceptional knowledge of the clients’ businesses, prompt message delivery, and much more.
For more information about our office answering services for Miami, Florida, businesses, please contact us today.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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