An On Call Answering Service for Businesses in Tampa, Orlando, Clearwater, St Petersburg, and Other Communities Nationwide

If you work in a business where you’re on call, you need an answering service that can keep up with the urgent demands your job requires. Luckily, at Answer Excellence, we have the innovative technology and dedicated professionals to provide the mission-critical solutions for your communication needs. For more than 25 years, we have demonstrated our commitment to excellence with a proven and scalable method of operations. We fully document, test, and audit our systems on a weekly basis to ensure the highest standards of quality in our automated voice services, live operator services, email monitoring, and HIPAA-compliant secure messaging service.
From doctors to lawyers to hospitalists and more, our call answering services are customized to your exact requirements and can be set up to provide accurate communication to your clients 24/7. When you turn to Answer Excellence, any problems you have experienced with call overflow, email monitoring, call routing, appointment scheduling, and call screening will be a thing of the past.on call answering service
At Answer Excellence, we’re always utilizing our resources to develop new and exciting ways to streamline your business. One of our recent innovations is our On-Call manager system. This web-based scheduling tool provides businesses with online calendars that can be managed in real time and is customized to your specific roles and resources.
Our On-Call Manager system boasts many impressive features, including:
• Allows you to make schedule changes and notify your personnel with a simple click of the mouse.
• View-only privileges for third party access
• The ability to save you both time and money
• Automated reminders sent to scheduled physicians and practitioners
• Safety check, which prevents doctors from being scheduled on their days off
• Drop-down list convenience
• And many more
To learn more about our on call answering service, our On-Call manager system, or our office answering services, please call or email Answer Excellence today. We’re happy to serve businesses throughout Florida, including Tampa, Clearwater, Lakeland, and Orlando.

“I feel like we’ve really made the right decision by working with Answer Excellence. It's just the kind of support we need.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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