Do you need a phone answering service for your small business? If the answer is yes, you’ve come to the right place. If you run a small business, the chances are that you quickly realized just how important phone answering is to the success of your company. After all, every incoming call represents an opportunity – an opportunity that at the other end of the phone may be a potential customer interested in your services. And, since customers are the lifeblood of any business, you’ll want to make sure that all of your callers get the assistance and information they need, right when they need it.
At Answer Excellence, we have helped small businesses across the country streamline their communication processes for more than 25 years. We take the utmost pride in getting to know all of the nuances of your specific business and customizing an answering service that perfectly matches your unique needs. However, one thing is always consistent across every answering service that we provide: our unyielding commitment to excellence.answering service for small business
When you turn to Answer Excellence, you can expect:

  • Prompt message forwarding
  • Proper pronunciation
  • Strict adherence to customer call protocol
  • Verification of names and numbers
  • Accurate call routing
  • Knowledgeable and courteous service
  • A “wow” factor which includes saying please and thank you

If you would like to learn more about our business telephone answering service, please contact us today. We happily serve small business in Tampa, Orlando, Miami, and all other cities in Florida and elsewhere across the nation.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
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FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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