For more than 25 years, business owners have relied upon the award-winning phone answering service offered by Answer Excellence. Our phone answering service will help streamline your company’s processes, improve your customer service, and provide an exceptional return on your investment. Whether you’re looking for live operators to answer your important incoming calls 24 hours a day, an automated call screening service to differentiate between urgent and routine calls, or a combination of the two, you’re sure to find the solution to your communication needs at Answer Excellence.
Some of the solutions that we provide include:phone answering service

  • Order entry
  • Appointment scheduling
  • Doctor consultation order dispatching and management
  • Voicemail service
  • Seminar registration
  • Reminders and confirmation calls
  • Referral services
  • E-mail monitoring and dispatch
  • Inbound telemarketing and lead generation
  • And many more

SERVING A WIDE RANGE OF INDUSTRIES
Here at Answer Excellence, we don’t offer a one-size-fits-all solution. In fact, we have the experience and technology necessary to tailor a phone answering service that perfectly suits your unique needs, no matter what industry you’re in – from healthcare to insurance, legal to retail, and more.
We have even developed highly specialized communication solutions for specific industries, such as our HIPAA-compliant secure messaging system for the medical field. This medical answering service minimizes all security concerns while operating over hospital mobile carts, mobile phones, and desktop workstations. It provides the user with encryption and authentication required by HIPAA regulations while also offering guaranteed delivery capability.
To learn more about our phone answering service, please call or e-mail Answer Excellence today. We’re happy to serve customers in Tampa, Orlando, Clearwater, St Petersburg, and all other cities throughout Florida and the United States.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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