When you’re searching for a physician’s answering service that you can depend on, you’ll want to make sure you find a company with the experience and HIPAA-compliant technology necessary to handle all of your important medical communications. Answer Excellence is that company. For more than 25 years, we have been a pioneer in the doctor answering service industry and we offer highly customized solutions that are sure to meet your exact requirements.physicians answering service
At Answer Excellence, between 80 and 90 percent of our business is the medical market. Throughout our more than 25 years of experience, we have faced a vast array of scenarios, requests, and circumstances, which gives us the edge when it comes to providing a physicians answering service that other telephone answering companies simply cannot match. In fact, our physician’s answering service meets all HIPAA requirements and all of our customer service professionals are thoroughly trained and compliant.
Just one of our groundbreaking HIPAA-compliant answering service for doctors is our Secure Messaging. This service minimizes your security concerns while operating over mobile phones, desktop workstations, and hospital mobile carts. In this day and age, where life seems to be lived through the eyes of a smart phone, it only makes sense to develop a messaging service that caters to this 21st century demand. Secure Messaging provides users with the authentication and encryption required by HIPAA regulations and guarantees message delivery across a wide range of devices, like the iPhone, Android, and Blackberry.
If you would like to learn more about our physician’s answering service, please call or e-mail Answer Excellence today. We proudly serve the medical communities of Tampa, Lakeland, Clearwater, St Petersburg, and all other cities throughout the country.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

View All Reviews