professional answering service miamiProfessional Answering Service for Miami, FL, Businesses

Are you looking for a professional answering service for your Miami business that can offer you award-winning call center representatives? If so, then you’ve come to the right place. For over 25 years, we have been striving for excellence as an answering service that can simplify all of your communication needs. By integrating voice, web, and text capabilities as well as offering live answering services, automated services, or a combination of the two, rest assured that we can custom-tailor the ideal comprehensive solution for your business.
Answer Excellence can provide you with services such as:

  • Busy phone lines and call overflow
  • Appointment scheduling
  • Confirmation and reminder calls
  • E-mail monitoring and dispatch
  • Lead generation
  • Inbound telemarketing
  • HIPAA-compliant messaging
  • And more

All of these services will be provided by our experienced, nationally-recognized team of call center representatives. For the past 8 years, we have been presented with the Award of Excellence from the Association of TeleServices International (ATSI), which means that you can feel confident that our operators are the best in the business. This award is only presented to answering service providers whose employees demonstrate the highest level of knowledge, professionalism, speed, accuracy, and more.
AN EFFICIENT ANSWERING SERVICE FOR ANY INDUSTRY
Since 1986, we have worked with businesses from a wide range of industries, including medical, retail, legal, real estate, insurance, and many others. Through this experience we’ve learned that offering a standard bundle of options to all of our clients just won’t work. We recognize that all businesses are unique and that different industries will have specific needs. For example, businesses in the medical industry will benefit from our medical answering services, including web-based on-call manager or our physician consult ordering. Retail companies, on the other hand, might prefer our order taking and data entry services.
To learn more about the professional answering service we provide Miami businesses, please contact us today.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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