The central challenge in most referral services is that incoming leads must be distributed fairly across multiple providers, often in many regions (e.g, by city). Each region can have an independent rotation.
Reporting for billing and monitoring purposes is the back-end component of Answer Excellence’s referral system. Reporting provides detailed information about each call, including how it was handled and to whom it was delivered.
Contact us to see how the flexibilty of our referral software allows for customization while providing accuracy and tracking.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

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Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

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We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

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