The central challenge in most referral services is that incoming leads must be distributed fairly across multiple providers, often in many regions (e.g, by city). Each region can have an independent rotation.
Reporting for billing and monitoring purposes is the back-end component of Answer Excellence’s referral system. Reporting provides detailed information about each call, including how it was handled and to whom it was delivered.
Contact us to see how the flexibilty of our referral software allows for customization while providing accuracy and tracking.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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