Appointment Scheduling & Reminders
Speak with a real person 24/7. Web-based scheduling allows complete synchronization between your office and our operators. We can provide full-time scheduling, or after-hours and overflow when your staff is out.
Improved utilization of your time benefits your bottom line. Answer Excellence understands your business objectives and is successfully booking appointments for many industries.
We offer a full range of online appointment scheduling to suit your needs. Your callers are able to speak with a real person 24 hours a day, to schedule appointments based on the criteria that you have set. We can also send live or automated appointment reminders to help reduce no-shows.
Real-time scheduling allows you to view your schedule at any time, anywhere. Confirmation e-mail provides an audit trail of new, changed, or canceled appointments. Peak hour scheduling relief is available 24/7.
We can support many different web-based scheduling tools, although some are much better than others from a call center perspective. Your choice of calendar tool can have a big influence on start-up and operational complexity. Our operators are all very familiar with Turbo Schedule and Google Calendar, yet can be trained on any web-based scheduling system software your business utilizes. Let us discuss your needs and perhaps we will be able to recommend a tool that works well for all of us.
Contact us and let us help you fill your schedule with revenue-generating appointments.